Today, every business wants to remain connected with its customers and clients. Among various ways of connecting them is sending SMS notifications.
Technology can help a lot in doing that. If you compare different methods, WooCommerce SMS Plugin is a prominent one.
This plugin is very useful and convenient. The main advantage of sending SMS notifications through WooCommerce is that customers need not log in to it.
Store admin will let the customers know every update through SMS. They will get everything they need to know about the order on their mobile phone.
Nowadays, the majority of people want to receive notifications through SMS. So, today customer experience gets improved when they use WooCommerce Whatsapp Plugin.
But when you consider the WooCommerce SMS Plugin, what features will you consider? Here are some examples.
Check its technicalities
If you prefer using an official SMS plugin for whatever reason, you should pick one that integrates with multiple gateways. WooCommerce Whatsapp Plugin can not only integrate with WhatsApp but other software as well. Not just that, it is equally important to have a plugin that can be configured with minimal setup and there is no clutter.
To prevent spam and protect your store from fake phone numbers, this plugin is available with a phone number validation feature.
By using this feature, the store owner can eliminate maximum spam phone numbers from the directory. From the checkout page of this plugin, customers can choose whether they want to get the SMS notification or not.
Personalization of SMS is also another important aspect that you should be watchful of. It can be a very helpful feature if one wants to add custom details and personalize it with a brand name.
Another helpful feature the WooCommerce SMS Plugin has is the Do Not Disturb mode. Yes, it is a very useful feature. One can select a timeframe to send messages out.
In the modern era of globalization, it is important to have the multilingual interface. This option will be handy if you have customers spread across different countries. It will help brand owners to get more clients and get higher revenue.
Also, the SMS plugin should not put any restriction on the number of words or characters in the message. Though messages are normally short, you do not want any restriction on message length.
So, following features play an important role:
Integration with various gateways
Custom opt-in box for SMS notifications
Validation of Customer phone number
Automation of order status SMS notifications
Personalization of messages
Technical and customer support
SMS for WooCommerce is a premium WordPress plugin. One can buy it from the official WooCommerce website.
The tool one uses should be able to use sitewide and not just for WooCommerce. Choose a tool that is an excellent addition to membership sites, regular blogs, and so on.
Choosing a plugin that can handle both WhatsApp and SMS will not be difficult if you check these features. Pick a plugin carefully and reap many advantages of this technical enhancement.