Step by Step Process for Mobile Number Portability

  5/24/2016 11:59:08 AM

Mobile Number Portability helps the telephone users in retaining their cell phone numbers while switching from one network to the other.

Step by Step Guide for Mobile Number Portability

Being a mobile user, you get innumerable options to choose from. A lot of us possessing mobile phones are inclined towards switching to some other mobile operator but without losing our current number. In case you are also stuck in such a position, then you may opt for mobile number portability service.

Step-by-step process of mobile number portability


From the existing number you are using send the below message:

PORT<space><10digit_mobile_no.> to 1900. For instance- PORT 9988776655, PORT 1122334455 to 1900 and you would get a UPC that is Unique Porting Code in response. Just take it down. The validity of this UPC is 15 days.

Step- 2

Now just go to your nearest customer service counter or retailer of the network operator you wish to switch to and fill the application form with UPC Code. Also, you will have to give a copy of your valid address proof and identity proof and one passport-size picture. They would give you some tentative date when your number would start functioning with the new operator. You will even get another SIM card.

The customer care center would provide you an empty sim once you have made the payment and submitted the documents. Within one day you would get an acceptance text for confirming the porting.

Step- 3

Once the mobile number has been ported with the new operator, the old sim card would step functioning. SO now you need to replace the old sim with the new one. Just insert the new sim card in the phone.

Conditions applicable to MNP service

  • The customer would get the option to port to some other operator only and only if she/he has stayed with the operator for minimum 90 days.
  • You will have to clear all the dues till the time of number porting.
  • Customer would get the option of choosing Post-paid or Prepaid with any of the plans which are available with the new operator irrespective of the previous plan.
  • During the process of MNP you will have to pay maximum Rs.19/- as Mobile Number Portability charges. Some of the mobile operators provide this service for free.
  • After sending a PORT-message out SMS request, you would receive calls from the current network asking reasons for porting-out and they would even try to resolve your issue and offer some competitive plans to be retained by you. You may expect a phone call like this. Now you also have the option of withdrawing your requests.
  • The process of MNP takes approximately seven working days. (Approximately 15 working days for Jammu & Kashmir, North-East and Assam service areas).
  • Once you have ported to the new operator the minimum duration for which you need to stay with new operator is three months. Thus, in these three months’ time you cannot port your mobile number again.

So this is a 3 steps process for MNP by SMSIDEA.

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